Overview

Responsible for creating and writing standard operating procedures(SOPs) for various departments within the organization. Documentation may include how-to guides, references, manuals, cheat sheets, or instructions 

PRIMARY RESPONSIBILITIES    

• Explain technical ideas in simple language.                                            
• Write technical direction on product announcements, marketing brochures, advertisements, marketing specifications.    
• Meet with customer representatives, vendors, executives, or publishers to establish technical specifications.   
• Create user documentation for a variety of material, including how-to guides and instruction manuals.    
• Ensure technical verbiage is easy to understand by the layperson.    
• Gather information on their subjects in libraries and on the web.    
• Prepare charts, graphs, or forms to go along with rough drafts.    
• Ensure fields flow in the correct sequence.    
• Write clear and concise policies and procedures.    
• Create tables of contents and cite sources.    
• Submit copies to managers for feedback.    
• Adjust copy as necessary and proofread for grammar and spelling.    
• Release the document following final approval.    
• Provide updates and different editions as necessary.