Location:
Memphis, TN
Employment Type:
Full-Time
Salary:
Competitive
Job Description
Overview
Responsible for creating and writing standard operating procedures(SOPs) for various departments within the organization. Documentation may include how-to guides, references, manuals, cheat sheets, or instructions
PRIMARY RESPONSIBILITIES
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Explain technical ideas in simple language.
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Write technical direction on product announcements, marketing brochures, advertisements, marketing specifications.
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Meet with customer representatives, vendors, executives, or publishers to establish technical specifications.
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Create user documentation for a variety of material, including how-to guides and instruction manuals.
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Ensure technical verbiage is easy to understand by the layperson.
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Gather information on their subjects in libraries and on the web.
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Prepare charts, graphs, or forms to go along with rough drafts.
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Ensure fields flow in the correct sequence.
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Write clear and concise policies and procedures.
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Create tables of contents and cite sources.
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Submit copies to managers for feedback.
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Adjust copy as necessary and proofread for grammar and spelling.
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Release the document following final approval.
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Provide updates and different editions as necessary.
Requirements
Bachelors Degree in English, Corporate Communications, or similar; or equivalent experience.
Three or more years' experience in technical writing; prefer SOP experience.
Excellent communication skills, verbal and written.
Samples of work, either electronic or printed, for review.